Only $61.95
On SALE for only $54.95
Wonderful water sounds for outdoors and indoors.
Only $239.95
On SALE for only $214.95
Distinctive elegance for stress relief.
Only $19.99
On SALE for only $18.49
Haunting Pan Flutes and nature sounds.
Only $19.99
On SALE for only $18.49
Regain that mind-body sense of peace.
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Shipping Methods
We use UPS Ground Service for contiguous states as this seems to be the cheapest. Generally orders are shipped 1-2 business days of receipt not including Saturdays, Sundays or holidays. Please allow 3-5 business days for shipping whether you live on the east coast or on the west coast.
Shipping Charges
Shipping charges below are automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page.
For CD's and DVD's - shipping fee is $6.00
For Water Fountains- shipping fees are:
Order Value
- Less than $50 - $10.50
- $50 to $100 - $18.50
- $100 to $200 - $36.50
- $200 to $300 - $54.50
- over $300 - FREE
Damaged or Lost Shipments
This is an extremely rare occurrence and should this happen to you please notify support@farewellstress.com immediately. Everything possible will be done to rectify the problem.
Should this occur please save the merchandise AND the original box and packing it arrived in and e-mail
support@farewellstress.com immediately to arrange authorization for a return.
Manufacturers Defects
If a product appears to have a manufactures defect, contact our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions.
Returns
Permission for any return merchandise must be secured from our returns department via e-mailing
support@farewellstress.com. FarewellStress.com accepts requests to return merchandise within 14 days from the shipping date.
Original shipping charges are not refunded on returned items unless there was an error on our part or the item was damaged. The return of non-defective merchandise, when authorized, may incur 20% re-stocking fee, at our discretion.
Once a return is authorized by our return department you should:
- Return the item to the address given to you by our return department.
- Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department. All products returned MUST be 100 percent complete, in original boxes with original packing materials. At our discretion a 20% restocking fee may apply to returned items.
- We will notify you via phone or e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 14 to 21 business days of our receiving your return.
We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.
Customers are responsible for all shipping charges back to Customer Service on returned items unless there was an incorrect item(s) shipped by FarewellStress.com or the item was damaged in which case FarewellStress.com will refund the shipping costs as long as the item(s) are returned via First Class Mail, US Priority Mail or UPS Ground Shipping.
Returns authorized within 14 days from shipping date can be for exchange, refund or credit at FarewellStress.com's discretion. Click here to read the Guarantees.
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